Custom Facials

What is a custom facial?

A custom facial is a personalized skincare treatment tailored to an individual's specific skin type, concerns, and goals. It typically involves a combination of cleansing, exfoliation, extraction, massage, masks, and hydration.

How is a custom facial different from a standard facial?

Unlike standard facials, custom facials are uniquely crafted to address an individual's specific skincare needs. The products and techniques used are chosen based on the client's skin type, concerns, and desired outcomes.

Who can benefit from a custom facial?

Custom facials are suitable for individuals of all skin types and concerns. They can be adapted to address issues such as acne, aging, hyperpigmentation, dehydration, and more.

How long does a custom facial session take?

The duration of a custom facial can vary, but it typically lasts between 30 to 60 minutes. The length depends on the specific treatments included and the complexity of the skincare regimen.

How often should one get a custom facial?

The frequency of custom facials depends on individual needs and goals. For maintenance, many people choose to get a facial every 4-6 weeks, while others may opt for more frequent treatments for specific concerns.

Can custom facials help with acne?

Yes, custom facials can be designed to address acne concerns by incorporating targeted treatments, such as deep cleansing, exfoliation, and extraction of impurities. Skincare professionals can also recommend suitable products for at-home care.

Are custom facials suitable for sensitive skin?

Yes, custom facials can be adapted for sensitive skin. Skincare professionals will select gentle products and techniques to avoid irritation and provide a soothing experience.

Can custom facials address aging concerns?

Absolutely. Custom facials can incorporate anti-aging treatments, such as collagen-boosting ingredients, exfoliation, and specialized masks to improve the appearance of fine lines and wrinkles.

Is there any downtime after a custom facial?

Generally, there is minimal downtime after a custom facial. Some people may experience slight redness or mild sensitivity, but it typically resolves quickly.

Can custom facials be combined with other skincare treatments?

Yes, custom facials can be combined with other skincare treatments such as chemical peels, microdermabrasion, or laser therapy for a more comprehensive approach to skincare.

Do custom facials help with hyperpigmentation?

Yes, custom facials can incorporate ingredients like brightening agents and exfoliants to target hyperpigmentation and even out skin tone over time.

Can I wear makeup after a custom facial?

It's generally recommended to avoid wearing makeup immediately after a facial to allow the skin to breathe and absorb the benefits of the treatment. Your skincare professional will provide specific post-facial instructions.

Crawford Custom Express Facial

$65 / $55 CC

Crawford Custom Deluxe Facial

$130 / $120

Fire & Ice Facial

$130 / $120

Dermaplane Add-On

$45 / $35 CC

Eye Brightening Treatment

$25 / $15 CC

LED Light Therapy Add-On

$25 / $15 CC

Head and Shoulder Massage Add - On

$25 / $15 CC

I, the undersigned, hereby consent to and authorize Crawford Cosmetics and the employed esthetician/ skincare professional named below to perform a custom facial treatment on my skin. I have been given the opportunity to ask questions and have received satisfactory answers regarding the procedure.

Purpose and Description of Custom Facial Treatment:

The custom facial treatment is designed to address specific skincare concerns, including but not limited to cleansing, exfoliation, extraction, massage, masks, and hydration.

The treatment may involve the use of skincare products and tools selected based on my individual skin type, concerns, and goals.

Risks and Benefits:

I understand that:

The custom facial treatment has potential benefits, which may include improved skin texture, reduced impurities, and enhanced overall skin appearance.

There are minimal risks associated with the custom facial, including but not limited to redness, irritation, or rare allergic reactions to skincare products.

The esthetician will take necessary precautions to minimize any potential risks.

Alternatives:

I understand that alternative treatments may be available, and I have discussed these options with the esthetician. I have chosen the custom facial treatment after considering the available alternatives.

Post-Treatment Care:

I understand that:

I may experience temporary redness, sensitivity, or other reactions after the custom facial.

I will follow the post-treatment care instructions provided by the esthetician, including the use of recommended skincare products and sun protection.

Photography:

I give consent for the esthetician to take photographs of my skin before, during, and after the custom facial treatment for documentation purposes. These photographs will be kept confidential and used solely for professional assessment and monitoring of treatment progress.

Pre-Treatment

Avoid Sun Exposure:

Minimize sun exposure and tanning beds for a few days before the facial. Sunburned skin is more sensitive and may be less receptive to certain facial treatments.

Discontinue Certain Products:

Avoid using retinoids or products containing retinol for a few days before the facial, as these may increase skin sensitivity.

Arrive with a Clean Face:

Come to your appointment with a clean face, free from makeup and skincare products.

Communicate Any Allergies or Sensitivities:

Inform your skincare professional about any known allergies, sensitivities, or adverse reactions you've experienced with skincare products.

Post-Treatment

Avoid Sun Exposure:

Protect your skin from direct sunlight for at least 24 hours after the facial. If you need to be outdoors, apply a broad-spectrum sunscreen with an SPF of 30 or higher.

Refrain from Exfoliating Products:

Avoid using exfoliating products, retinoids, or products containing retinol for a few days after the facial.

Use Gentle Skincare Products:

Stick to a gentle skincare routine after the facial. Your skincare professional may recommend specific post-facial products.

Moisturize:

Keep your skin well-moisturized to help with the healing process.

Avoid Saunas and Hot Baths:

Skip saunas, hot baths, and excessive heat exposure for at least 24 hours post-facial to prevent irritation.

Do Not Pick or Scratch:

Refrain from picking, scratching, or rubbing your face to avoid irritation and potential scarring.

Stay Hydrated:

Drink plenty of water to stay hydrated, promoting overall skin health.

Follow Professional Recommendations:

Adhere to any additional post-treatment instructions provided by your skincare professional for your specific case.

Expect Some Redness:

Some redness may occur immediately after the facial, and it is usually temporary. However, if redness persists or worsens, contact your skincare professional.

Avoid Makeup for a Few Hours:

It's advisable to avoid applying makeup for a few hours after the facial to allow the skin to breathe and absorb the benefits of the treatment.

Our goal is to provide quality aesthetic treatments to all our clients in a timely manner. No-shows, late arrivals, and cancellations inconvenience not only our providers, but our other clients as well. Please be aware of our policy regarding missed appointments. Your appointments and well-being are very important to us. We understand that sometimes unexpected issues arise.

Appointment Cancellation

Our policy enforces a late cancellation fee for cancellations made with less than a 72-hour notice. It is important to understand that you will forfeit your deposit for any appointment cancelled inside the 72-hour cancellation window. If you no call/no show, in addition to forfeiting your deposit, you will be charged a fee of $100. We take No call/No shows very seriously. We make all efforts to avoid these fees for you by sending multiple texts and email reminders that allow ample time to cancel or reschedule your appt with us.

When you book your appointment, you are holding a space on our calendar that is no longer available to our other clients. To hold this appointment, we require a credit card on file, and partially refundable $75 deposit for appointments under 30 mins ($67.50 will be refunded), and $200 partially refundable deposit for appointments over 30 mins ($180 will be refunded). Shorter appointments with our estheticians require a smaller deposit and are partially refundable. Other appointment deposits many vary. The deposit will be applied toward the cost of your treatment and is partially refundable if you do not receive treatment at the time of your appointment. In order to be respectful of your fellow clients, please notify your Crawford Cosmetics provider as soon as you know you will not be able to make your appointment.

Please note, if you are more then 10 minutes late for your scheduled appointment, your appointment will be automatically cancelled, you will lose your deposit, and will be charged the additional no show fee of $100.

If cancellation is necessary, we require that you call, text, or cancel online at least 72 hours in advance. Appointments are in high demand, and your advanced notice will allow another client access to that appointment time. As we are closed over the weekend, if you have a Monday appointment, we require that you cancel the Wednesday before by 5pm. If you have a Tuesday appointment, we require that you cancel the Thursday before by 5pm at the latest. Appointments are in high demand, and your advanced notice will allow another client access to that appointment time.

How to Cancel Your Appointment

If you need to cancel your appointment and are enrolled in text message reminders, you can reply "no" to the reminder text that you will receive 4 days prior to the appointment. Other options are: cancel online, call or text the scheduling line, Port Huron (248) 285-9876 or Royal Oak (248) 221-1895, during regular business hours, or text your Crawford Cosmetics provider. If necessary, please leave a detailed voicemail message and we will return your call as soon as possible. Please note, if you cancel your appointment through our automatic text message reminder or online, you must reach out to us for the refund, as is not returned automatically and remains on file unless a refund is requested.

Late Cancellations vs. No-Shows

A cancellation is considered late when the appointment is cancelled with less than 72 hours' notice. A no-show is when a client misses an appointment without cancelling.

It is important to understand that you will forfeit your deposit for any appointment cancelled inside the 72hour cancellation window. If you no call/no show, in addition to forfeiting your deposit, you will be charged a fee of $100. These fees will automatically be applied to the credit card on file. If the credit card is rejected, any fee that is owed must be paid in full prior to booking any future appointments.

I confirm that I have read, understand and agree to the above policy.